Who we are:
Address: Unit 8a Millars Brook, Molly Millars Lane, Wokingham, Berkshire RG41 2AD
Telephone: 01628 474324
Company No: 11440604
VAT No: GB 303226061
What personal data we collect and why we collect it:
When visitors leave comments/reviews on our website, we collect the data shown in the comments/reviews form, and also the visitor’s IP address and browser user agent string to help spam detection.
We require the following information to process an enquiry through our contact form: name, company name, email address, telephone number and message. Any information provided within the message will be used to resolve the enquiry.
If you leave a comment/review on our website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment/review. These cookies will last for one year.
If you have an account and you log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
For the exhaustive list of cookies we collect see the List of cookies we collect section.
Embedded content from other websites:
Articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with:
Pulsar Developments will share your order data (name and delivery address) with reputable couriers to fulfil the requested service.
To make payment for your order placed on our website, we will transfer you to Stripe’s payment website. These payment gateways require us to send your order data to them to process your payment. https://stripe.com/gb/privacy
How long we retain your data:
If you leave a comment/review on our website, the comment/review and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments/reviews automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you leave us a message via our Contact Form, we will keep your message until it has been resolved.
If you have an account with credit terms and have placed an order with us, we will keep your data for 7 years to comply with HM Revenue & Customs (HMRC).
What rights you have over your data:
If you have an account on our website, or have left comments/reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you from our website.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data:
If you provide us with personal data on our website, it is encrypted using a secure connection to prevent your data from being intercepted by a third party. To check whether you have a secure connection to our website, the first part of the URL in your browser’s address bar should say “https://” and your browser may also display a locked padlock symbol.
We accept card payments via Stripe and are compliant with Payment Card Industry Data Security Standard (PCI DSS). PCI DSS is a mandatory requirement for any business taking card payments.
If you have an account on our website, your password is encrypted via hashing algorithm.
We have internal Information Technology (IT) policies which sets out both our data security approach and training for employees.
What data breach procedures we have in place:
In event of a suspected data breach, we will alert our Data Protection Officer immediately. The officer will carry out an investigation of the suspected security breach. If the security breach has been confirmed, the officer will alert management and begin informing all relevant parties that may have been affected by the breach.
What third parties we receive data from:
We do not receive data from third parties.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Form.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.